Staff Management

• Train, supervise shelter staff and volunteers including safety procedures.
• Take ownership on staff activities outcomes.
• Schedule and delegate tasks effectively to ensure smooth operations.
• Provide guidance, support, and performance feedback to staff members.
• Facilitate weekly meetings to address and resolve challenges encountered by staff, and communicate issues to administration or HR.
• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the organization.
• Implement conflict-resolution programs and lead conflict-management practices.

Animal Care

• Oversee the health, nutrition, and enrichment of animals in the shelter.
• Implement protocols for the intake, assessment, and rescues.
• Ensure that all animals receive appropriate medical care, including vaccinations, spaying/neutering, and treatment for illnesses or injuries.
• Maintain a supportive environment for shelter animals, ensuring their needs are met.
• Perform physical tasks as needed, including kneeling, crawling, bending, and standing for prolonged periods when working directly with animals.
• Demonstrate resilience in managing stressful and chaotic environments, regardless of timelines characterized by loud noises and unpleasant odors, and handling animals with traumatic histories.

Facility Management

• Maintain accurate records of employee daily task completion, and other relevant data.
• Coordinate facility maintenance and repairs as needed, including proactive checking of facilities.
• Manage employee assets and inventory of supplies, including food, bedding, and medical supplies.
• Maintain a clean, safe, and welcoming environment for animals, staff (residents), and visitors. Guide staff on waste reduction and recycling.
• Purchase approved materials, plan inventory, and oversee warehouse efficiency.

Operational Management:

• Manage procurement processes for shelter supplies, including negotiating with vendors and processing invoices.
• Implement approved cost-saving measures to optimize shelter expenditures without compromising on quality.
• Oversee all operational aspects of the shelter, developing and executing strategies to meet organizational and employee needs.
• Foster a positive workplace culture and ensure adherence to organization values.
• Coordinate interdepartmental collaboration to streamline workflow and improve efficiency.
• Ensure compliance with financial, legal, HR regulations and reporting requirements.
• Suggest practical improvement measures on operational management systems, processes.

Community Engagement

• Organize and participate in outreach events, fundraisers, and educational programs to promote animal welfare and passive adoption.

Record-keeping and Reporting

• Maintain accurate records of animal intake, passive adoption, medical treatment, and other relevant data.
• Prepare reports on shelter activities, including statistics on passive adoptions, euthanasia, and other key metrics.